Living & Working in Farmers Branch, TX

Why did Omar Jacobo choose Farmers Branch as home?

Farmers Branch became our home because it offered everything our family needed — great schools, a safe neighborhood, and a central location in the DFW metroplex. Mariafernanda Jacobo and I moved here with our kids, and the moment we settled into 11410 Mathis Ave, we knew this was the right place. It feels like a small town inside the big city, and that sense of community is exactly what we were looking for.

I've lived in different parts of DFW — Plano, Irving, and other cities — but Farmers Branch is the first place that truly felt like home. Our business address is here, our kids go to school here, and our neighbors are our customers. That matters to me. When I show up to fix your AC, I'm not driving in from some far-off warehouse. I'm coming from right down the road.

What makes Farmers Branch a great community for families?

Farmers Branch is one of the most family-friendly cities in DFW. The Farmers Branch Historical Park gives you a sense of the city's roots, and places like the Firwheel Golf Park and the Brookhaven Community College campus add real character. The city maintains beautiful parks and trails — we take our kids to Gussie Field Watterworth Park regularly. The annual Bloomin' Bluebonnet Festival is something the whole family looks forward to every spring.

The community is diverse, bilingual, and welcoming. A large percentage of residents are Hispanic families like ours, and that cultural connection makes a difference. When I knock on a door and can speak to a homeowner in English or Spanish, it builds instant trust. Hablamos Español, and that's not just a tagline — it's how we grew up.

What HVAC challenges do Farmers Branch homeowners face?

Farmers Branch homeowners deal with the same brutal Texas heat that every DFW city faces — summers that push 100+ degrees for weeks at a time. Many homes in Farmers Branch were built in the 1960s through the 1980s, which means aging ductwork, older electrical panels, and HVAC systems that may have been replaced once but are nearing the end of their second life. I see a lot of R-22 systems that need to be upgraded to modern R-410A or the newer R-454B refrigerant.

The older tree canopy in many Farmers Branch neighborhoods is beautiful, but it means leaves, debris, and even roots can affect outdoor condenser units. I always tell my Farmers Branch customers: keep two feet of clearance around your outdoor unit and change your air filter every 30 to 60 days during summer. These small steps prevent the big breakdowns.

How does being headquartered here benefit Farmers Branch customers?

Because Frosty's HVAC is headquartered at 11410 Mathis Avein Farmers Branch, our response times for local customers are the fastest in our service area. When your AC goes out at 2 PM in August, you don't want to hear “we can be there tomorrow.” I can often be at a Farmers Branch home within the hour because I'm already here. I drive these streets every day. I know the neighborhoods, I know the common issues with the housing stock, and I know what systems work best for our local climate.

We also serve Coppell, Irving, Flower Mound, Lewisville, and Grapevine. But Farmers Branch will always be home base.

What landmarks and places define Farmers Branch for Omar?

If you drive down Valley View Lane or Josey Lane, you're in our world. The Brookhaven DART station connects Farmers Branch to the rest of DFW by rail, and I love that our city invested in that infrastructure. The Farmers Branch Manske Library is a hidden gem — my kids spend time there. And the walking trails along Rawhide Creek are where I go to clear my head after a long day of installs.

Farmers Branch is also home to a lot of corporate offices and apartment complexes, but my focus is residential. I take care of the single-family homeowners who make this community what it is. Every home I service in Farmers Branch is a reminder of why I chose this life.