DFW Community / Resources
DFW Homeowner Resources
Useful contacts, programs, and information for homeowners across the 6 cities we serve in the Dallas-Fort Worth metroplex.
Who are the utility providers for DFW homeowners?
Every DFW homeowner should know their utility providers. Here are the essential contacts for the 6 cities we serve.
Electricity
oncor.com | Report Outage: 1-888-313-4747
Natural Gas
Water
Farmers Branch: City of Farmers Branch Utilities — (972) 919-2541
Coppell: City of Coppell Utilities — (972) 462-0022
Irving: City of Irving Utilities — (972) 721-2411
Flower Mound: Town of Flower Mound Utilities — (972) 874-6010
Lewisville: City of Lewisville Utilities — (972) 219-3590
Grapevine: City of Grapevine Utilities — (817) 410-3330
Where do I get HVAC permits in my city?
Texas requires permits for HVAC installation and replacement work. As your contractor, Frosty's HVAC handles all permitting. But if you want to verify a permit or check requirements, here are the building departments for each city.
Building / Permit Offices
Farmers Branch: farmersbranchtx.gov — Building Inspections: (972) 919-2556
Coppell: coppelltx.gov — Building Inspections: (972) 304-3518
Irving: cityofirving.org — Building Inspections: (972) 721-2386
Flower Mound: flower-mound.com — Building Inspections: (972) 874-6330
Lewisville: cityoflewisville.com — Building Inspections: (972) 219-3450
Grapevine: grapevinetexas.gov — Building Inspections: (817) 410-3155
What energy rebates and programs are available for DFW homeowners?
Upgrading your HVAC system can qualify you for significant rebates and tax credits. Here are the programs I recommend DFW homeowners investigate before investing in new equipment.
Federal Programs
Up to $2,000 tax credit for qualifying heat pumps and up to $600 for qualifying AC units or furnaces. Available annually through the Inflation Reduction Act.
Energy.gov — Tax Credits for Consumers →ENERGY STAR certified HVAC equipment qualifies for manufacturer rebates and utility incentives. Look for the ENERGY STAR label when comparing systems.
ENERGY STAR Rebate Finder →Texas & Local Programs
Comprehensive database of energy incentives by state and zip code. Search for Texas programs including utility rebates, property tax exemptions, and loan programs.
dsireusa.org →Federally funded program administered by the Texas Department of Housing and Community Affairs. Provides free weatherization services to income-qualifying homeowners, including insulation, duct sealing, and HVAC upgrades.
Texas WAP Information →Oncor offers energy efficiency programs and incentives for residential customers through participating retail electric providers. Programs may include rebates for insulation, duct sealing, and HVAC tune-ups.
takealoadofftexas.com →What other resources should DFW homeowners know about?
These are resources I recommend to my customers regularly. Bookmark them for reference.
General Resources
Department of Energy guide to maintaining and upgrading home HVAC systems.
Information about EPA refrigerant regulations, including the R-22 phaseout and R-454B transition.
Verify HVAC contractor licenses and check complaint history through the Texas Department of Licensing and Regulation.
Research HVAC companies, read reviews, and check accreditation status before hiring a contractor.
Which cities does Frosty's HVAC serve?
We provide residential HVAC service across 6 DFW cities. Visit each city page for local information and HVAC tips specific to your area.
Need HVAC service in DFW?
Call (469) 254-0548 or visit frostyshvac.com.